Subprocessors
Last Updated: October 3, 2026
OpsBox AI, Inc. uses the third parties below to host, operate, and support the OpsBox service. Each may process customer data on our behalf only for the purpose listed, under a written agreement with data protection obligations no less protective than our Data Processing Addendum.
| Subprocessor | Purpose | Location |
|---|---|---|
| Vercel, Inc. | Application hosting, file and image storage | United States |
| Neon, Inc. | Database hosting (PostgreSQL on AWS) | United States |
| Amazon Web Services, Inc. | Underlying cloud infrastructure | United States |
| Stripe, Inc. | Subscription billing and payments | United States |
| EasyPost (Simpler Postage, Inc.) | Carrier label purchasing and tracking (Shipping add-on only) | United States |
| Anthropic, PBC | AI model inference for assistive features. Inputs are not used to train their models under our API terms. | United States |
| Resend, Inc. | Transactional email (alerts, invitations) | United States |
Systems you connect
ERPs, marketplaces, EDI providers, shipping platforms, and carriers that you connect to OpsBox (for example NetSuite, QuickBooks, Shopify, Veeqo, TikTok Shop, ShipStation, Rithum, or a carrier account), and any other system you choose to connect, exchange data with OpsBox only when you enable the integration. They are your providers, not our subprocessors, and data flows to them under your own agreements with those companies. We add support for new systems regularly without changes to this list; connecting one is always your choice.
Notice of changes
We will update this page at least fifteen (15) days before a new subprocessor begins processing customer data. Customers under a Master Subscription Agreement may request email notice of changes by writing to legal@opsbox.co. Objections are handled as described in the Data Processing Addendum to your agreement.
See also our Privacy Policy and Terms of Service.