Privacy Policy (Beta Version)

1. INFORMATION WE COLLECT

We collect different types of information to provide and improve our WMS:

A. Personal Information

• Account Data: Names, email addresses, phone numbers, and job titles of authorized users.
• Login Credentials: Encrypted passwords and authentication tokens (via our auth providers).

B. Business & Logistics Data (The "Warehouse Data")

• Inventory Data: SKU numbers, product descriptions, stock counts, and bin locations.
• Transaction Data: Inbound receipts, outbound shipment details, and carrier tracking numbers.
• Customer Data: Names and addresses of your customers (the recipients of shipments) that you enter into the system for fulfillment purposes.

C. Usage & Telemetry Data

• System Logs: IP addresses, browser type, and timestamps of when you access the system.
• Activity Tracking: Information on how you interact with the interface (e.g., "Time to Pack" metrics, button clicks) to help us optimize the UX.

2. HOW WE USE YOUR INFORMATION

We use the collected data for the following specific purposes:

• Service Delivery: To process inventory transactions, generate shipping labels, and manage warehouse workflows.
• AI & Machine Learning Improvement: We may use anonymized and aggregated warehouse data to train our AI models (e.g., optimizing pick paths or predicting stockouts). We do not use your proprietary customer lists to train models for other tenants.
• Beta Feedback & Debugging: To identify software bugs, crash reports, and performance bottlenecks.
• Communication: To send administrative emails (password resets, downtime alerts) and requests for Beta feedback.

3. DATA SHARING AND DISCLOSURE

We do not sell your personal data. We only share information with third parties in the following limited circumstances:

Service Providers:

We use trusted third-party vendors to host our infrastructure and facilitate operations, including:

• Vercel / AWS: Cloud hosting and serverless computing.
• Database Providers: Storing application data (e.g., Neon, Supabase).
• Authentication Services: Managing secure logins (e.g., Auth.js, NextAuth).

Legal Compliance:

If required by law, subpoena, or to protect the rights and safety of OpsBox AI LLC.

4. DATA SECURITY

We implement industry-standard security measures (including SSL encryption and secure database connections) to protect your data. However, please note that this is a Beta version. While we strive to protect your information, no method of transmission over the Internet is 100% secure. You acknowledge that you use the Services at your own risk.

5. YOUR CALIFORNIA PRIVACY RIGHTS

If you are a California resident, California law (CalOPPA) permits you to request information regarding the disclosure of your personal information to third parties for their direct marketing purposes. To make such a request, please contact us at the email below.

Note for Beta: We currently do not share personal data with third parties for their direct marketing purposes.

6. DATA RETENTION

We retain your personal and business data only as long as necessary to provide the Services or as required by law. Upon termination of your Beta account, you may request the deletion of your data by contacting support.

7. CHANGES TO THIS POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. CONTACT US

If you have any questions about this Privacy Policy, please contact us: